Domestic and Household Services
MDHS must receive referrals from health and social care professionals.
This includes basic housework and spring-cleaning, and in some circumstances for health and hygiene reasons, a blitz-clean can be arranged.
All helpers are self-employed and have a Criminal Record Bureau (CRB) check. They have to produce two professional references to ascertain their suitability by MDHS. Help can be allocated weekly or fortnightly according to the clients preference. Helpers are required to have appropriate Public Liability insurance cover.
If a helper leaves, then MDHS will provide a replacement helper when available. A recommended minimum charge is made directly to the helper for these services.
A quality control programme is in place and clients may be randomly contacted throughout the year. An annual questionnaire is sent to the clients to assess satisfaction.
... Promoting Independent Living
MDHS HOUSEHOLD SERVICES